Setting Up and Maintaining the System (Admin)

For RPM administrators.

Before you can sell VoIP services, you must set up your system. As a RPM administrator, you are responsible for these initial startup tasks, and for maintaining the system on an ongoing basis.  The following illustration walks you through the process for setting up your system:

At the end of this module, you will know how to:

• Add a CSR or other users to RPM
• Set access permissions for a user
• Create groups to organize your customers
• Request unassigned telephone numbers (DIDs)
• Add VoIP devices one at a time, or in bulk

Transferring a Telephone Number

Lesson 1 - Adding a CSR